Help Desk - TNTA
Helpdesk
Employee Number is mandatory for call logging
In case of any queries,clarifications, Please contact the below Email ID
helpdesk@karuvoolam.tn.gov.in
Any mails sent to helpdesk should not be more than 3 MB.
Helpdesk : 044 40172172
Pensioner Helpdesk : 1800 599 5100
IVRS Menu
- Press 1 Hardware
- Press 1 Printer
- Press 1 Powering on issues
- Press 2 Not printing properly
- Press 3 Printer - Screen Loading
- Press 4 Paper Jam
- Press 5 Paper Pickup issue
- Press 6 Scanner not working
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to Previous menu
- Press 2 Desktop
- Press 1 OS Issue
- Press 2 Booting issue
- Press 3 CPU not Powering
- Press 4 CD Drive
- Press 5 Monitor issues
- Press 6 Keyboard issue
- Press 7 Mouse Not Working
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to Previous menu
- Press 3 Laptop
- Press 1 OS Issue
- Press 2 Booting issue
- Press 3 Battery issue
- Press 4 Keyboard issue
- Press 5 Display issue
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to Previous menu
- Press 4 Network
- Press 1 Internet not working
- Press 2 Port Issue
- Press 3 Link down
- Press 4 Switch - Juniper
- Press 5 Router
- Press 6 WAN Optimizer
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to Previous menu
- Press 5 UPS
- Press 1 Auto Power ON issue
- Press 2 Battery Issue
- Press 4 Movement
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to Previous menu
- Press # To listen to options again
- Press 0 To go back to Previous menu
- Press 1 Printer
- Press 2 Application
- Press 1 Portal
- Press 1 Login Issue
- Connect call with agent
- Press 1 Login Issue
- Press 2 IFHRMS Application
- Press 1 Role Mapping
- Press 1 HRMS/Bill Processing
- Press 2 DOF Core Module Role mapping
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 2 HRMS
- Press 1 Employee Profile
- Press 2 Transfer & Postings
- Press 3 Disciplinary Actions
- Press 4 Leave Process
- Press 5 Non Salary Bills
- Press 6 Employee Schemes
- Press 7 Loans and Advances & claims
- Press 8 HRMS Reports
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 3 Payroll
- Press 1 Payroll Service
- Press 2 Payroll processing
- Press 3 Payroll Reports
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 4 Pension
- Press 1 Pre-retirement Process
- Press 2 Post-retirement Process
- Press 3 Pension Bill Processing
- Press 4 Pensioner Schemes
- Press 5 Mustering Process
- Press 6 Pension reports
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 5 eOffice
- Press 1 Court case
- Press 2 Grievances (employee/Public/Pensioner)
- Press 3 RTI
- Press 4 inspection & Audit
- Press 5 File Movement
- Press 6 CM cell
- Press 7 eOffice Reports
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 6 SCM
- Press 1 Lock & key management
- Press 2 Valuable Management
- Press 3 Stamp management
- Press 4 Opium management
- Press 5 Stamp management -sales
- Press 6 stationery Management
- Press 7 SCM Reports
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 7 Finance
- Press 1 eChallan
- Press 2 Deposits
- Press 3 DDO Master
- Press 4 DOF Processes
- Press 5 Budget Process
- Press 6 Bills & Payments
- Press 7 Accounting
- Press 8 Finance Reports
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 8 Employee Self-service
- Press 1 Employee SR View
- Press 2 Employee Leaves
- Press 3 Loans and Advances & Claims
- Press 4 Pre & Post Retirement
- Press 5 Employee Payslip
- Press 6 Employee Details Update Request
- Press 7 Employee Non salary bills Requests
- Press 9 Connect with Agent
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 1 Role Mapping
- Press # To listen to options again
- Press 0 To go back to previous menu
- Press 1 Portal
- Press 3 Digitization